FAQs

Find the answers to some of the most frequently asked questions here.

Where are you located? 

Geelong Mums’ HQ is located at 110 Balliang Street, South Geelong. 

When are you open? 

Please see our opening hours.


Can I just show up at the HQ? 

We like to be ready for your visit and ensure that you don’t make a trip unnecessarily. For that reason we ask that you review what we can rehome before coming to donate. If you cannot make our opening times we are happy to work with you to find a time that best suits you.

Do you pickup?

We rely on our supporters bringing their donations to us, however if you are unable to deliver there are other options. It depends on what you wish to donate, where you live and the availability of volunteers. Please email us and we can try to help.

What about safety standards? 

The following equipment and furniture that we rehome have mandatory safety standards: prams, strollers, cots, portacots (travel cots), and car restraints. For change tables, highchairs, bouncers, mattresses, baby carriers and bassinets we check for safety features based on voluntary standards and experts recommendations. You may like to use this checklist to ensure your donation meets current safety standards. If you are unsure please email us a photo and description.

Do you have a list of what you accept?

Please read our current list of what we can and can’t re-home.

Would you have any use for preloved breastfeeding bras at all? 

No, we do not rehome bras or any adult clothing.

Do I need to clean my pram or highchair before donating it to you? 

In short – yes please! Geelong Mums is volunteer run, mostly mums working on mum time, so if you don’t clean it, someone else has to find time to do so. If you are unsure where to start or how to go about it, please just email us – our volunteers have a wealth of knowledge to share. 

I have a lounge suite/adult clothing/a kitchen sink I would like to donate, is that something you need?

We focus on the essential needs of babies and young children. Please check this list of organisations where your donation could be directed. 

How do I find out what is most needed?

The best ways to be alerted to what items we have a need for is via our Facebook page or by signing up for our newsletter.

Can you accept cash donations? 

Yes please! Geelong Mums, as a branch of St Kilda Mums, has been endorsed by the ATO as a Deductible Gift Recipient. This means is that if you donate money to Geelong Mums any donation over $2 is tax deductible and you will receive a receipt to reflect this. Click here to make a donation online.

What will you do with cash donations?  

We ensure that every quality donation we receive can be rehomed by making it safe and complete. For example we can take a donation of a cot, check that it meets safety standards, buy a brand new mattress, and rehome it with a beautiful bundle of pre-loved clothing and bedding. We also need money to buy spare parts for items like prams and highchairs so they meet the latest safety recommendations.